Privacy Policy

Last updated July 2026

This Privacy Policy explains how FreePhone Guide ("we", "us", "our") handles information when you visit this website. FreePhone Guide is an independent informational directory; we do not collect Lifeline or ACP applications and we never sell or rent your personal information.

Information we collect

We do not require you to create an account or submit personal details to read this site. When you contact us by email, we receive the information you choose to include in that message. Like most websites, our servers may automatically log standard technical information such as your IP address, browser type, the pages you request, and the date and time of your visit. This information is used to operate the site, diagnose problems, and understand aggregate usage.

Cookies and similar technologies

FreePhone Guide may use cookies and similar technologies to remember basic preferences and to measure traffic. You can disable cookies in your browser settings; the site will continue to work, though some conveniences may be reduced.

Third-party services

We may use third-party analytics and advertising providers that set their own cookies or collect usage data subject to their own privacy policies. We may also display advertising supplied by third-party networks. These providers operate independently of us, and we encourage you to review their privacy practices. Outbound links from this site to carrier enrollment pages, USAC, or the FCC are governed by those organizations' own privacy policies.

How we use information

We use the limited information described above to deliver and improve the site, respond to inquiries, maintain security, and comply with applicable law. We do not use this site to collect or process Lifeline applications.

Data retention and security

We retain technical logs only as long as needed for operational and security purposes, and we apply reasonable safeguards to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's privacy

This site is intended for a general adult audience and is not directed to children under 13. We do not knowingly collect personal information from children.

Your choices

You can browse FreePhone Guide without providing personal information, control cookies through your browser, and choose what to include when you email us. Depending on where you live, you may have rights to access or delete information that relates to you; contact us to make such a request.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the date above.

Contact

Questions about this policy can be sent through our contact page.