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TruConnect in Michigan — free phone & Lifeline plan

Michigan T-Mobile network 14 GB monthly Lifeline & ACP participant

Carrier
TruConnect
State
Michigan
Network
T-Mobile
Monthly data
14 GB
Talk / Text
Unlimited / Unlimited
Free phone
Free smartphone with optional hotspot capability
Enroll by phone
1-800-430-0443

TruConnect is one of the federally approved Lifeline carriers actively enrolling residents of Michigan. Qualifying Michigan households receive a free smartphone, 14 GB of monthly high-speed data on the T-Mobile network, plus unlimited talk and text — at no cost, with no contract and no recurring monthly bill. This guide explains exactly what you receive, how to confirm you qualify in Michigan, and how to enroll step by step.

TruConnect is a California-based MVNO running on T-Mobile that participates in Lifeline in more than 30 states. TruConnect bundles free monthly data with a free Android device for first-time enrollees.

What you get with TruConnect in Michigan

The TruConnect Lifeline plan in Michigan includes a free smartphone for first-time enrollees and a monthly service allotment that, in practice, costs you $0. The federal Lifeline subsidy of $9.25 per month ($34.25 on Tribal lands) is applied directly to your TruConnect account — you never receive an invoice. Specifically, the plan delivers:

  • 14 GB of high-speed data per month on the T-Mobile network
  • Unlimited domestic voice minutes
  • Unlimited SMS / MMS messaging
  • Mobile hotspot capability on most shipped Android devices (subject to monthly data allowance)
  • Free 911 / E911 service — even if your monthly data allowance is exhausted

After you exhaust the high-speed data allotment in a given month, most carriers either pause data until the next billing cycle or throttle to lower 2G/3G speeds — confirm TruConnect's current overage policy when you enroll. Voice and SMS remain unlimited regardless of data usage.

Free phones currently shipped to Michigan enrollees

TruConnect rotates inventory based on what's available from its hardware suppliers. Below are the device models TruConnect has commonly shipped to Michigan enrollees in recent months:

  • Motorola Moto G Power
  • Nokia C100
  • TCL 30 LE
  • Alcatel TCL A30

The model you actually receive depends on what TruConnect has in stock for Michigan on the day your application is approved. If you have a strong preference for a specific model, call 1-800-430-0443 before applying to confirm availability. For a broader reference of every smartphone Lifeline carriers ship in 2025, see free phones offered by Lifeline carriers.

Eligibility for Michigan residents

You qualify for the TruConnect free phone program in Michigan if you meet the federal Lifeline eligibility rules, which are the same in every state. There are two paths:

  • Program-based. You currently participate in any of: SNAP / EBT (food stamps), Medicaid, Supplemental Security Income (SSI), Federal Public Housing Assistance (Section 8), the Veterans Pension and Survivors Benefit, or — for Tribal residents — Bureau of Indian Affairs General Assistance, Tribal TANF, the Food Distribution Program on Indian Reservations, or Tribal Head Start (income-based). See the full list on the eligibility page.
  • Income-based. Your household total annual income is at or below 135% of the federal poverty guideline. For 2025 that is roughly $20,331 for a one-person household and $42,120 for a family of four. See 2025 income limits for the full table.

Only one Lifeline benefit is allowed per household. A household is everyone living at the same address who shares income and expenses. If two unrelated adults share an apartment but maintain separate finances, both can qualify — you'll be asked to certify this on the household worksheet that the National Verifier provides. Michigan is one of the top five Lifeline states. Detroit and surrounding Wayne County represent the largest concentration of subscribers.

How to apply for TruConnect in Michigan

  1. Gather documents. Government-issued photo ID, a recent piece of mail confirming your Michigan address, and either a benefit letter (SNAP / Medicaid card / SSI award letter / Section 8 letter) or proof of income (last year's tax return or three consecutive paystubs).
  2. Open the official enrollment page at truconnect.com. Always go to the carrier's own website. We do not collect applications on this site.
  3. Complete the National Verifier check. The carrier's application form will route your information through USAC's National Verifier, which confirms your eligibility automatically. In Michigan this is typically same-day.
  4. Choose a phone number and a free device from the available inventory. You can also port your existing number from another carrier if you'd rather not change it.
  5. Wait for shipping. Your free phone and SIM card typically arrive in Michigan within 5–10 business days. Activate by following the included instructions, or call 1-800-430-0443 if you need help.

After you're enrolled with TruConnect in Michigan

Once your TruConnect service is active, two things to remember. First, you must use the line at least once every 30 days to keep it active — a single text or call counts. Lifeline rules deactivate dormant lines automatically after 30 days of non-use. Second, you'll need to recertify your eligibility once a year. USAC mails a reminder; you can complete the form online in five minutes at lifelinesupport.org or read the recertification guide.

If you move within Michigan, just update your address with TruConnect — your service follows you. If you move to another state, confirm whether TruConnect serves your new state. If not, you can transfer the Lifeline benefit to a new approved provider.

TruConnect coverage and customer service

TruConnect rides on the T-Mobile. If those underlying networks have coverage at your Michigan home address, your TruConnect service will too. The fastest way to confirm coverage is to look up your zip code on the underlying carrier's coverage map, since Lifeline service uses the same towers and the same speeds as the host carrier's paid plans. For network or billing questions specific to Michigan, call 1-800-430-0443 or visit truconnect.com.

Other carriers serving Michigan

If TruConnect's network coverage doesn't reach your Michigan address, here are the other Lifeline carriers active in Michigan:

TruConnect in other states

TruConnect also operates Lifeline service in: